Product Sheet: Tyler 311

Tyler 311^™ is at the core of an integrated civic request management system that takes in citizen requests from multiple channels, manages resolutions, and measures results. As a critical part of a web-based citizen request infrastructure, the Tyler 311 software combines:

• Comprehensive citizen request intake from the Tyler 311 online portal, MyCivic 311^™ mobile app, as well as via email, 311 calls, and walk-ins
• Integrated resolution workflows that create efficiencies
• Valuable insights and reporting for internal stakeholders